Due to the ongoing Coronavirus pandemic, it is recognised that as Lord Howe Island welcomes visitors from the mainland there is a risk of infection to our community.

Please direct any questions to the Service NSW Business Concierge on 13 77 88.

Travel to Lord Howe Island

We want your visit to be safe and we also wish to safeguard the welfare of the island’s 350 residents. For these reasons there are some specific responsibilities that we would ask all travellers to consider prior to arrival on Lord Howe.

NSW Health link: https://www.nsw.gov.au/form/covid-safety-plan/lord-howe-island-hotels-and-accommodation

Travellers’ Responsibilities

  • It is the traveller’s responsibility to postpone travel to Lord Howe Island if they have been in a restricted travel area or place where a stay-at-home order has been in effect during the previous 14 days or have been in contact with persons presenting with COVID-19 symptoms.
  • If symptoms of illness or a raised temperature present prior to travel, travellers need to be tested for Coronavirus and delay their trip until a negative result is returned.
  • Should travellers present with symptoms whilst on the island, they must immediately phone the Gower Wilson Memorial Hospital to arrange testing. Alternatively, symptomatic travellers should request their accommodation manager contact the hospital on their behalf. (Symptomatic travellers should not present at the hospital as medical staff will attend on site).
  • Once tested, symptomatic travellers must isolate within their accommodation until test results are received.
  • Should test results present as COVID-19 positive, the symptomatic traveller must remain isolated within their accommodation for the next 10 days and until medical clearance is received.
  • All accommodation and cleaning costs remain the responsibility of the traveller.
  • Travel to Lord Howe is subject to current NSW Public Health Orders, which may change at the discretion of NSW Health. Read more about what you currently can and can’t do here.
  • Travellers should check the terms and conditions of their travel insurance policy as compensation for changes to bookings due to COVID-19 may not be included. Travellers should also check conditions of their accommodation and flights relating to COVID-19.
  • Please note that Qantas will not fly COVID-19 positive persons off the island, even if they are asymptomatic.
  • The Air Ambulance will only transfer persons whose medical condition is, or looks set to become, critical.